1. Data controller
Rahawan Group, LLC — State of Delaware, United States (Auth 205412171). Registered address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA. Privacy requests: privacy@rahawancargo.com.
2. Data we collect
- Identity & contact: name, phone/WhatsApp, email.
- Shipment data: origin, destination, weight/volume, cargo description.
- Essential technical data: IP, browser type, requested pages for security and service operation.
3. Purposes & legal basis
We process data to fulfill quote and brokerage requests, operational communications, security, and legal compliance. We do not sell personal data.
4. Data retention policy
- Quote requests and operational correspondence: up to 24 months unless law requires longer.
- Security and abuse-prevention logs: up to 12 months.
- Financial/contractual records when a transaction exists: per applicable accounting retention (typically up to 7 years).
5. Your rights (GDPR / CCPA & equivalents)
You may request access, correction, erasure, restriction, portability where applicable, and objection to non-essential processing. California residents: right to know, delete, and opt out of sale/share under CCPA/CPRA.
Send privacy requests to privacy@rahawancargo.com. We verify identity before acting and respond within statutory timelines.
6. Cookies
We use essential cookies only for language and security. See the Cookie Policy.
7. Changes
We may update this policy; the Last updated date above reflects the current version. Material changes are recorded in the internal legal changelog.